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Privacy & Security

Privacy Policy:
Here at TheSpunkyMonkey.com (Metro-Mama LLC), we are committed to excellence in service.  This includes safeguarding your personal information by being committed to your privacy.  When doing business with us, it is our goal first and foremost to make your experience safe and secure.  These privacy guidelines outline our  policies when collecting and using personal information provided by our customers and business contacts.  TheSpunkyMonkey.com (Metro-Mama LLC) is the sole owner of the information collected online and by phone. 
 
Information We Gather:
Any account information you supply during a transaction will be used only to process requested commerce transactions or to contact you regarding a specific transaction.  Occasionally, TheSpunkyMonkey.com (Metro-Mama LLC) may send customers promotional mailers through electronic mail.  If you would like to opt out of these mailers, please follow the instructions on the mailer itself to be removed from our distribution list.
 
TheSpunkyMonkey.com (Metro-Mama LLC) will not disclose your user information to any nonaffiliated organization without your consent.  However, TheSpunkyMonkey.com (Metro-Mama LLC) may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms & Conditions or otherwise causing harm to TheSpunkyMonkey.com (Metro-Mama LLC) or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.
 
Log Files:
TheSpunkyMonkey.com (Metro-Mama LLC) uses IP addresses to analyze trends, administer the site, report web site traffic patterns and gather broad demographic information for collective use.  IP addresses are not linked to any personally identifiable information contained within our customer database.  TheSpunkyMonkey.com may also use this information in order to generate comprehensive reports that help us determine how to improve our users experience.  This data is anonymous and does not contain any personally identifiable information.
 
Cookies:
A cookie is a piece of data stored on the user's hard drive containing information about a user's preferences.  We do not store personally identifiable information in your cookie.
 
Security:
Providing a safe and secure environment for your order information and a priority.  Metro-Mama LLC protects the security of your online transaction by using a Secure Sockets Layer (SSL) technology.  SSL technology encrypts data alloweing only Metro-Mama LLC to decode your information and helps create a secure environment for transactions on the internet.
 
To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the lower left-hand corner of your brownser window.  You can also check by looking at the URL bar on top of your browser.  This line will typically show the first characters as "https:" when a secure connection has been established rather than "http:" which indicates a connection that is not secure.
 
To further protect your security, we suggest you close your browser window after you have finished your transaction with TheSpunkyMonkey.com, especially if you are using a computer shared by others.
 
This site may contain links to other web sites.  Metro-Mama LLC is not responsible for the privacy and/or security policies or content of such sites. 
 
Metro-Mama LLC cannot be held responsible for any personal information stolen by "hacking."
 
Surveys and Contest:
TheSpunkyMonkey.com may administer surveys and contests.  Participation in these events is completely voluntary and the patron is in full control of whether or not to disclose his or her personal information.  Information requested may include both contact and demographic data.  This information is kept confidential and is used to notify winners as well as to improve the use and satisfaction of our web site. 
 
If you have any questions about this privacy and security statement, the practices of this site, or your dealings with TheSpunkyMonkey.com or Metro-Mama LLC, please send an email to salesandservice@thespunkymonkey.com.
 
Contact Us:
TheSpunkyMonkey.com
C/O Metro-Mama LLC
518 Johns Creek Pkwy
St. Augustine, FL  32092
Phone:  877-243-9226

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